Refund policy

🔄 Return & Refund Policy

Effective Date: May 1, 2026

At Hushy.in, we want you to love what you ordered. If something's not right, we'll make it right.

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Eligibility for Returns

• Return requests must be raised within 7 days of delivery
• Product must be unused, unwashed, and in original packaging
• Items damaged due to misuse or improper handling are not eligible
• Sale/discounted items are non-refundable

What Qualifies for a Refund

✦ You received a damaged or defective product ✦ You received the wrong item ✦ Product was lost in transit

What Does NOT Qualify

✦ Change of mind after delivery ✦ Minor color variations due to screen differences ✦ Damage caused by the customer

How to Raise a Request

1. Email us at owwzraza@gmail.com within 7 days of delivery
2. Include your Order ID + clear photos/video of the issue
3. Our team responds within 2–3 business days
4. If approved, refund is processed within 5–7 business days to original payment method

Refund Method

• Prepaid orders → Refund to original payment source
• COD orders → Refund via Bank Transfer (account details required)